Shipping: We aim to dispatch within 2-4 working days from Sydney, Australia
We use EXPRESS Australia Post for domestic delivery (within Australia) and EXPRESS DHL for all international delivery (international)
For more info, please click here.
Returns: If you are unhappy with your purchase, it can be returned for a store credit. Please note: this excludes sale items, toys / food related items with hygiene policy, unless deemed as faulty.
Please ensure that the product has not been worn (tried on indoors is OK), no scuffs, no marks and in brand new resellable condition.
Please email within 10 days of receiving the product. We can always help you check your pup's sizing to avoid sizing issues and disappoinment, please email firstname.lastname@example.org
For returns, please submit using Returns Portal to make this easier for you, please click here.